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Teams updated now won't stay green/available

8 replies

HelpWithZipTY · 08/02/2024 10:57

Does anyone know how to fix this please?

Ty!

OP posts:
Grumpyoldpersonwithcats · 08/02/2024 11:15

This might work.
In teams 2 - go to settings and tick the box marked Register the new Teams as the chat app for Microsoft 365.
You'll need to restart outlook.

BrownSauceOnBeans · 08/02/2024 11:32

Buy a mouse jiggler. Tiny USB plug in that I click when I make a cup of tea. A few £ on Amazon

HelpWithZipTY · 08/02/2024 12:15

Grumpyoldpersonwithcats · 08/02/2024 11:15

This might work.
In teams 2 - go to settings and tick the box marked Register the new Teams as the chat app for Microsoft 365.
You'll need to restart outlook.

I've haven't got that setting, in proper teams or teams desktop app.

OP posts:
dyzzie · 08/02/2024 14:19

Do u mean it never shows green OR that it just goes to 'inactive/away' and while you are working on the device?

dyzzie · 08/02/2024 14:21

It's May be settings for this are centrally managed by IT admin as I think they are with mine. As someone said u can get a mouse mover app

HelpWithZipTY · 23/02/2024 14:13

I've found that if I open teams on my phone, I stay green online 👏

OP posts:
WulfWuman · 23/02/2024 15:00

When mine did this it was because when it updated it changed my location to the default which is somewhere in the USA. So when it was reading my calendar for availability it was applying a different timezone to it.

WulfWuman · 23/02/2024 15:01

So you could try checking your location and changing it if necessary.

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