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Returning an order

4 replies

RightSaidFredd0 · 06/02/2024 16:36

Hi, I know this board is usually quiet so I hope someone sees.

I have some items to return. I have started the returns process but they don't offer a QR code, just a standard returns label. I don't have access to a printer and theres nobody I can ask to print it for me. My office is too far for me to travel to just to print something. Is there any other alrernative? I have contacted customer services but have not heard anything back yet.

OP posts:
PennySittingPretty · 06/02/2024 22:17

Local library? Ours have computers and printers, computer use is free but you pay a small fee to print.

treacledan71 · 06/02/2024 23:39

Is there an option that you print it in the returns shop where you are taking the parcel back?

scaredofff · 07/02/2024 00:36

Which option did you choose to return by?

I was caught out twice (trying to!) make Xmas returns via Evri. They kept emailing me return slips to print off when I didn't have a printer and the driver that showed up didn't have any labels for me so wasted £2.59 twice and had to take back to the store myself

This was more my mistake than theirs tho as I don't think I read the instructions properly
A post office option will usually let you select a print in store choice then it emails you a qr code for the post office to scan

Danikm151 · 07/02/2024 00:45

Library or if you return to an evri drop off store you can print it there

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