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No dishwasher or hob in stock and kitchen due to be fitted in march

7 replies

theweepeanut · 05/02/2024 09:08

We have had a lovely experience getting our new kitchen sorted with Homebase. We had it all picked since Oct but didn't want it delivered until now because we wanted to put pay payments off until aster Christmas. We phoned this morning to get it delivered as builder is coming in march. Now we have no dishwasher or hob in stock. What happens now? Anyone any experience

OP posts:
Ariela · 05/02/2024 09:10

Can you change brand or model? Or ask for a refund, buy elsewhere?

IlsSortLaPlupartAuNuitMostly · 05/02/2024 09:11

Cancel that bit and go to AO. They'll deliver tomorrow.

Mindymomo · 05/02/2024 09:14

I would ask for refund and try to get the same make and model somewhere else. There is a continuing problem with manufacturers having full stock of products. I would also make sure all other kitchen items arrive asap and are checked for any damage or wrong item being delivered.

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BloodyAdultDC · 05/02/2024 09:39

What, no jobs on stock anywhere in the UK?!? Of course there are, just maybe not the one you ordered.

Nah. Get a refund and go elsewhere, you'll get one delivered tomorrow!

Frosty1000 · 05/02/2024 10:54

AO or mark's electrical will be your friend here. Cancel the order and go to either of them and you'll have them both tomorrow or Wednesday at the latest.

theweepeanut · 05/02/2024 10:54

I know I could do that and that would be great but we're taking out finance which includes the two items 😵‍💫 I wonder would they honour more expensive items in place of them as a work around

OP posts:
YireosDodeAver · 05/02/2024 10:57

Buy replacement items from AO and when the original items are eventually made available you can return them for a refund or store credit. Your finance loan is separate from the actual items being supplied. It's really not a big deal.

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