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Vinted postage issues

3 replies

StellaNova1 · 03/02/2024 15:09

Twice this week I have sold items on Vinted that have been listed as either medium size parcel (up to 1kg) or large (up to 2kg) & when I have received the shipping labels they have been for 500g only - example picture attached.
They have both been royal mail inpost labels

On both occasions Vinted have confirmed I had selected medium/large parcel but can offer no explanation as to why this has happened, just told me to cancel the sale … which will then result in automatic negative feedback & also loses me a sale!

Anyone else had the same issues?

Vinted postage issues
OP posts:
StellaNova1 · 03/02/2024 15:10

Sorry that picture was not clear, this is what I mean

Vinted postage issues
OP posts:
onestepfromgrace · 09/02/2024 19:44

Yes and when I contacted Vinted I was told it was a glitch but the parcel would still be delivered as the bar code held the correct info. I posted it and it was delivered as normal.

Autumn1990 · 09/02/2024 20:04

I don’t even look at the info on the label. I just stick it in the lockers and usually it arrives

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