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Santander online banking down?

12 replies

mrskimsneakattack · 01/02/2024 11:31

Anyone else having issues? I put my details in and hit the login button, it get stuck for ages then presents me with the login page again. I need to move some money. ARGH

OP posts:
Zingy123 · 01/02/2024 11:35

Mine opened straight away with no issues.

mrskimsneakattack · 01/02/2024 11:38

@Zingy123 thanks for responding, are you online or using the app? I don't use the app, I've tried both on my phone and on my work PC, same result

OP posts:
DowntonCrabby · 01/02/2024 11:39

Mine opened fine too just a minute ago. Hope you get it sorted, maybe just a glitch.

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twfootballmum · 01/02/2024 11:40

This happened to me last week, had to keep trying. I was on the phone to them and needed access to my accounts and it was taking me a few attempts to access every time, as it was automatically logging me out as well

ragdoll12345 · 01/02/2024 11:41

The app is fine but the full website wont let me in

TheDarrellRivers · 01/02/2024 11:44

I have spoken with customer service
website is down. They hope to have it back up shortly. App is working.

Toottooot · 01/02/2024 11:45

The app is ok for me, website struggling to log on after entering credentials. Just times out on me.

mrskimsneakattack · 01/02/2024 11:52

Thanks so much all!

OP posts:
ALongHardWinter · 01/02/2024 12:20

Just checked my app and it's fine.

Fox111 · 01/02/2024 12:22

Just checked the website is down but app is working

purpleleotard2 · 01/02/2024 12:23

I have been having problems for the last week.
Just keep trying and eventually I get let in

optionalnamechange · 01/02/2024 12:26

https://www.santander.co.uk/personal/support/customer-support/service-status

Service status | Santander UK

Online Banking
11:45 We’re aware that customers are currently unable to access our online banking services. We’re very sorry for the inconvenience this is causing, and we are working hard to fix the problem as soon as possible. Mobile banking services, Debit cards, credit cards, ATMs, telephone and branch banking services are not affected, and customers can continue to use these services as normal.

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