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PIP telephone assessment

5 replies

RadioGaGaRadioGooGoo · 10/01/2024 14:29

Has anyone had a telephone assessment for PIP recently, just not sure what to expect at all!

OP posts:
ceecee32 · 10/01/2024 14:38

I had one a couple of weeks ago. She said that she was a nurse.
It was just like a chat really to clarify a few things and to see if anything had changed since I filled in the reassessment form.
I did send a lot of evidence though. It too about 20 minutes.
Apparently it can take 6 weeks for a decision so no idea how accurate her report will be.

Soubriquet · 10/01/2024 14:42

I had a video call for mine but it was a while ago.

She just asked questions, asked me to demonstrate certain actions and tell me which ones I couldn’t do.

InMySpareTime · 10/01/2024 14:54

Had mine a few months ago and was awarded PIP but have gone to tribunal as lots of the decisions were erroneous and I feel I should be entitled to more points than I was given.
Top tips:
-If possible put the call on speakerphone and record the call on another device (perhaps a spare phone or MP3 device). You don't need to mention this but it's good evidence if when they twist your words.
-Do not say how many minutes you can walk for, stick to the measured distance. Assessors can and do assume you can walk at an average pace and will report that, say, a 5 minute walk is half a mile.
-Keep to the things you can do on the majority of days and don't get drawn into saying what you could do on a rare good day.
-If something takes more than twice as long as it would for someone without disability, their criteria say you cannot be considered as able to do it. The STAR criteria need to apply to activities (can you do it Safely, in a Timely manner, to an Adequate standard and Repeatedly).
-If you are eg in pain or anxious, say that you are. My assessor said that I was not in pain because I "did not sound" like I was.
-Have all your documents in front of you during the call so you can keep track of what they're referring to.

RadioGaGaRadioGooGoo · 10/01/2024 15:00

Thank you that's really helpful.

OP posts:
RadioGaGaRadioGooGoo · 10/01/2024 18:14

Just finished now, took an hour. I think I got everything in and she said will take up to 8 weeks for a decision!

OP posts:
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