Please or to access all these features

Chat

Join the discussion and chat with other Mumsnetters about everyday life, relationships and parenting.

Can I return these to M&S?

6 replies

TomAllenWife · 06/01/2024 18:51

I bought sleep/soft socks before Xmas and when I went to cut the tag it had pulled the fabric right the way through

I also bought pyjamas which are such poor quality they are virtually see through and after washing the top resembles a crop top!

Do you think they'll refund or give me a credit note, I'd be happy with either (no receipt but the purchase is on my credit card statement)

OP posts:
Dacadactyl · 06/01/2024 18:52

No harm in trying!

I'd get copy of credit card statement out and take it down.

Catzpyjamas · 06/01/2024 18:54

I'd contact their customer services online and see what they say. I've always found them to be very helpful especially if you have a complaint about the quality of something.

Pollywoddles · 06/01/2024 18:56

I got a refund on a top that shrunk after washing according to instructions. I brought it back in and there was no problem.

VisionsOfSplendour · 06/01/2024 18:59

Unless you live miles away or it would take you three buses to get there why would you not go and ask them?

Poblano · 06/01/2024 19:02

If you have a Sparks card and scanned it when you shopped that will have retained a copy of the receipt.

TomAllenWife · 06/01/2024 19:03

Poblano · 06/01/2024 19:02

If you have a Sparks card and scanned it when you shopped that will have retained a copy of the receipt.

Oh yes I did good idea

OP posts:
New posts on this thread. Refresh page