Can i return shoes i bought from a discount store to a regular store?

[dinomirror]

I bought a pair of shoes from Cheshire oaks Skechers which is a discount store and want to return them. Can i do this at a normal store

Are they faulty? If not, you might not be able to return them anywhere

You could try.

I know that with M and S Outlet, you can only return outlet to outlet or main chain to main chain. This did seem to apply even if it was faulty. It’s to do with the fact that outlet stuff isn’t stocked in main chain and vice versa. So maybe to do with the convenience of the company but it is the policy.

I think outlets have to be returned to outlets for most companies

Unlikely

They aren't faulty

Is there a return policy on the receipt? Agree with others that it is unlikely and would need to be another Outlet store.

Thanks for the responses. I guess this means another trip!

If you've worn them, they are almost certainly not going to exchange them, or give you a refund.

If not faulty, consumer law states that they do not have to refund you at all. Might be worth a phone call before you make the trip.

I'm pretty sure Skechers Outlet don't do returns unless faulty. That was the case a few years ago, at least.

@dinomirror how did you get on? I also have a pair bought from Cheshire Oaks that I want to return to a high street branch....

Just to update in case it helps anyone else. Yes you can return them to any Skechers store - did today and very straightforward