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I've ordered from Hacoo but when I click my order it's not there

6 replies

papersanlink · 27/12/2023 10:31

Have I been scammed? I've ordered 3 items, the other two when I click I can read reviews etc but the trainers say "not available " what does this mean

OP posts:
papersanlink · 27/12/2023 10:42

Anyone any idea? Says that all 3 items
Have been shipped ? I'm now all nervous as it was for my daughter with her birthday money

OP posts:
LonelynSad · 27/12/2023 10:43

Never heard of it? Don't worry though, if you used a debit card and they don't show up you can perform a chargeback via your bank's dispute department.

LonelynSad · 27/12/2023 10:44

If you used a credit card and it was £100+ then you can do a Section 7 claim via your credit card company

papersanlink · 27/12/2023 10:46

Ok thanks so much. I used my Apple Pay so I'm
Not sure where that leaves me. I'll hold fire until I know if they are actually arriving.

OP posts:
LonelynSad · 27/12/2023 11:17

papersanlink · 27/12/2023 10:46

Ok thanks so much. I used my Apple Pay so I'm
Not sure where that leaves me. I'll hold fire until I know if they are actually arriving.

Doesn't matter, if payment went from debit card/credit card then what I wrote above still applies. I hope it turns up anyway

Pennythoughts28 · 11/01/2024 22:27

This is why I won't order just seems dodgy to me tbh 🙈 I'd be afraid of being scammed on it it's probably just unavailable as they have to put things on take them off quickly due to them not being official , x

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