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Worst (and best) train operators in the UK

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Precipice · 17/12/2023 21:13

Any terrible or actually good standouts?

Bought to you by the fact that I have to travel on Avanti West Coast this week and I think they're awful. At least half the time I'm on it it's significantly delayed or cancelled. This time, despite me selecting a physical ticket as always, they've issued me with an e-ticket, so I'm already pissed off even before travel.

Virgin trains on the same route wasn't great - the larger toilets had an awful voiceover message that started playing just about as you sat down on the toilet - but my recollection is that they were a bit less bad as a service.

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