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Original poster

How do I get a refund from Starbucks?

3 replies

kittensinthekitchen · 12/12/2023 12:49

Did a mobile order a few days ago. Went to the drive thru to collect and something was unavailable. Store staff said to request a refund via the app, but I can't see how to?

OP posts:
Original poster
kittensinthekitchen · 12/12/2023 16:18

Bump

Anyone?

OP posts:
dontgobaconmyheart · 12/12/2023 16:35

I think they should have dealt with this in-store, they could have refunded it there or given credit.

I'd call and ask to speak to the store manager or alternatively call customer services.

margotrose · 12/12/2023 16:37

dontgobaconmyheart · 12/12/2023 16:35

I think they should have dealt with this in-store, they could have refunded it there or given credit.

I'd call and ask to speak to the store manager or alternatively call customer services.

In lots of companies, purchases made via the app can only be refunded via the app.

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