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Hot brushes

5 replies

lilyboleyn · 11/12/2023 16:32

I bought my mom a Cloud 9 hot brush for her bobbed hair for Christmas… and she’s only gone and got her hair cut really short - think boy cut. Has anyone used one of these on short hair - is my gift doomed now? It’s out of the returns period(!) and was super expensive, it’s going to be a stretch to get something of equal value now. Help please!

OP posts:
contactus · 11/12/2023 16:33

how long ago did you buy it?! extended return period over christmas

lilyboleyn · 11/12/2023 16:36

48 days ago… and it’s a 45 day Xmas return period!

OP posts:
Colinorpercy · 11/12/2023 16:37

Oh no!! Could you perhaps message them and ask if they’d allow a return or even an exchange/credit note as a goodwill gesture? Could you swap for a hairdryer even?

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lilyboleyn · 11/12/2023 16:42

I’m in the phone queue now… fingers crossed!

OP posts:
Colinorpercy · 12/12/2023 00:07

Any luck?

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