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Dear God is there a worse courier than DPD?

87 replies

LookMaggie · 01/12/2023 18:09

I have 2 things on subscription, both excellent products - sodastream gas canisters from CO2U and fresh cat food from KatKin. Both companies use DPD and I'm becoming tempted to cancel my subscriptions just because of issues.

Last month's delivery man was appallingly rude (and let me tell you, my expectations are very low). I had THE TEMERITY to live in a cul-de-sac which is tight for parking, for which I received an actual bollocking. They also took away the empty cylinders, left me with my new set of full cylinders but also redelivered the empty lot (still empty) the same day!

This month, a different driver has merrily delivery £70 worth of fresh cat food to some completely unknown location! The photo is of a completely different address but I can't tell where. My address is not difficult! Cue me going to my neighbours' houses in the dark and cold to see if they had it by any chance and now having to go to the supermarket as I only have about 3 days worth of fresh food left. Plus the elderly cat will not love the change to her diet.

Thanks for listening to my rant!

OP posts:
Stridingthroughtheglade · 02/12/2023 12:11

In a word, no there isn’t. They have lost three of my parcels in succession.

YorkieTheRabbit · 02/12/2023 15:32

Today’s parcel is so far, an hour and a half late a counting 🤔 will it arrive at all today 🤷‍♀️

Weallnamechangesometimes · 02/12/2023 15:35

everi they hardly ever manage to deliver anything. Often say they tried to deliver and then suddenly it’s lost.

Ollifer · 02/12/2023 15:39

Yodel put one of my parcels in my recycling bin once 😂😂😂 (and didn't leave a note)

lap90 · 02/12/2023 16:05

Our Amazon courier is terrible. Every other courier will place the package in the safe place but Amazon will bang it outside the door in full view of the road in rain, wind, or snow. I even put a sign up saying where to put packages and the courier still dumped it outside.

DaftyInTheMiddle · 02/12/2023 16:08

YourNameGoesHere · 01/12/2023 18:38

Agreed! Royal mail are the worst here by miles!

RM are the only couriers I’ve ever had issues with. 2 irreplaceable things sent to us by friends, both lost. Absolutely horrendous.

FixTheBone · 02/12/2023 16:23

We get parcels virtually every day.

They are all, without exception fine except for Evri, and yodel who deliver to unknown locations with 100% certainty. The. Latest being just an hour ago. I was actually just musing starting a houses of Parliament petition to discuss making it mandatory for retailers to disclose which courier they use, or give you a choice.

MrsDanversGlidesAgain · 02/12/2023 16:25

Evri. Delivered successfully = left it on the doorstep and didn't even bother to ring the bell.

Ofa · 02/12/2023 16:39

Yes! Yodel.

OakleyStreetisnotinChelsea · 02/12/2023 17:07

All our local delivery people from any company are usually excellent so as long as it gets to them we are fine.

Except recently. A friend has had a parcel in the bin on bin day, never to be seen again. I had one left propped against the front door when my door opens right on to the pavement. Thankfully little village where of somebody did pick it up it would be more likely to be keeping it safe for me than stealing it. We have a greenhouse in the yard round the back though and usually this is where parcels end up if they don't go to a neighbour.

I was due a delivery with dpd yesterday but it didn't turn up. I got a text to say it was delayed and would come today. But it hasn't. And tracking hasn't updated. I assume snow related but the roads are fine.

LookMaggie · 02/12/2023 18:23

I get a couple of parcels from amazon most weeks - just random, low value items. Hardly ever had any issue with them and on the rare occasion I have, they have sorted it without question.

I'm in Edinburgh and the convention here is that "5/6" means "block 5, flat 6". You'd think if your whole job was to deliver items in Edinburgh, you would learn that on day 1. But so many of my parcels were being delivered to block 6, flat 5, that I always put the whole "block 5, flat 6" bit into the address. Some still just chuck the parcel at my neighbour's door at block 5, flat 5.

I reckon a lot of drivers think that if they've delivered it to roughly the right building then job done and they just rely on us to be neighbourly to each other and get it to the right person.

I agree with pp who said the Grand Plan is delivery lockers where we all just have to go and pick our stuff up ourselves. Won't suit me as my plan now that I'm middle aged is to avoid leaving the house as much as possible!

OP posts:
PeanutButterCheesecake · 02/12/2023 20:53

DPD texted me this morning to say they had a delivery and gave the option of listing a safe space. I wrote 'in blue bin at side of house' so they left it on the front doorstep. This is the second parcel I've had left on the front doorstep in the last few days. Absolute big fat pile of fresh steaming stupid they are.

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