Honestly my nephew who I have told time and time again go into a proper shop to make big purchases has just received his Ipad Pro from Amazon. They never bothered to ring our doorbell but left it downstairs with a neighbour then sent the text to say it had been delivered. When he collected it lo and behold it was a Xmas mens set of Nivea. Quite a difference. He goes online for the convenience but its not worth this stress.