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Would this be cheeky - bed shop

2 replies

Mumof118 · 18/11/2023 19:02

I bought a mattress back in October that ended up being too hard. About 2 weeks ago I called up the shop (big company D) and asked to swap it on their 30 night comfort guarantee.

I picked another mattress that was £400 more expensive. The exchange is due next Tuesday, so I haven’t got it yet.

However, I noticed today that the new mattress has been reduced by £400! 😩

Would it be reasonable to ask them for that reduction or have I had it?

OP posts:
Mumof118 · 18/11/2023 19:05

Might be important to add that the new mattress is not the store brand, but rather Sealy brand, so they would have had to order it?

OP posts:
MissJoGrant · 18/11/2023 19:26

No harm in asking. Is it's a big business (not a little family affair) maybe be as demanding as you can bring yourself to be.

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