To add to the many I’ve seen!
I’ve sold loads with no issues, have a completely 5 star rating and this buyer has stressed me to the point I’m not sleeping.
I listed the dress very honestly - it is labelled as a size 10 but is not - I wore as a 14 and I stated it was very oversized, and in my opinion, would suit a 14-16.
They received at the weekend and didn’t mark as delivered (chose Royal Mail which doesn’t update automatically).
I messaged to ask was there an issue they weren’t stating it was received - and they said it was too big and they’d need a refund.
I have stated an oversize fit and what my opinion was - they are saying it is more a size 24 and it is significantly not as described! (Which 100% not - I was a size 22 previously and it would have been skin tight!). It is a completely straight dress, so no definition whatsoever - essentially a very pretty sack.
I’ve stopped engaging with her as genuinely it’s stressing me out so much on top of everything else I have going on, and I’ve raised to vinted. Will have to wait for their “ruling” but she is still not marking as delivered and then pressing the “I have an issue” button.
I feel I was open and honest in my listing. I’ve bought stuff that hasn’t fitted before and chalked it up to, well I can’t try it on and return, it’s the risk you take with buying online.
I don’t know what I want to get from posting. I’m just really upset at basically being called a liar, the potential loss of my clean “record”, and losing out money wise as I’m pretty sure that unlike evri etc where you remain compensated for the postage, I’d take a hit on that. It’s only £3.50 but we are watching the pennies.