Meet the Other Phone. Only the apps you allow.

Meet the Other Phone.
Only the apps you allow.

Buy now

Please or to access all these features

Chat

Join the discussion and chat with other Mumsnetters about everyday life, relationships and parenting.

Instagram account disappeared

4 replies

Sunriseatsix · 24/10/2023 08:15

My Instagram account appears to have been hacked.

I received an email saying a request to change my password has been received. There is a link provided, if you haven't requested it. I click on that and attempt to log in as usual, but it then says no account found with my email address or mobile number.

I have followed all the steps detailed on this page,and yesterday I got it working. Now this morning it has gone again.
https://help.instagram.com/149494825257596/if-you-think-that-your-instagram-account-has-been-hacked/?helpref=platformswitcher&cmss_platform=iphone-app

How do I find real help? Going round and round here!

OP posts:
ShirleyPhallus · 24/10/2023 08:17

You clicked on the link within the email saying reset your password?

thatll be the scam. Go direct to IG and change your password now?

Sunshineandrainbow · 24/10/2023 08:21

I have lost two accounts this way.
Even got a request to send a photo of myself holding a sign with my username on.
I was unable to get hold of anyone to help and it was never recovered.

Sunriseatsix · 24/10/2023 10:10

I've had to do all of those things, including a selfie video, and yesterday it was reinstated, but now it's gone again.

I don't want to lose this account! Such a ball ache!

OP posts:
Mumofboys1526 · 05/05/2024 08:43

Hi, this has happened to me. How did you contact Instagram and did you get your account back?

New posts on this thread. Refresh page
Swipe left for the next trending thread