Where to buy a second hand phone?

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I'm looking to get my son his first phone. Would like a second hand iPhone but wary of buying off Facebook marketplace or ebay etc. Does anyone have experience of a reputable place to buy second hand phones? Thanks!

We’ve used Music Magpie a couple of times - happy with the service.

ebay Is good as any issues and you will get a refund, I definitely wouldn’t buy off Facebook.

We have used Music Magpie and also Tesco who sell reconditioned iPhones. Both were good.

Back Market

I've bought from Backmarket and found their products very good. Dh and I each bought iPhones from there and dd bought an iPad

Apple sell reconditioned phones.

Although I’ve just checked the current prices of reconditioned apple phone and nearly had a heart attack!

Giff gaff also do reconditioned phones

CEX are my go to for anything like this. My last phone was only about 6 months old and in A1 condition, but I saved loads (can't remember).
Their website is really good at filtering too, unloke most!

I second CEX. You can order online or go in and look at it. They will guarantee for 12ish months.

Amazon Renewed (on Amazon). They're refurbished and are a decent price plus come with a 1 year warranty.

Any issues, I've always found Amazon's returns policy to be 10 out of 10.

Ebay if theirs a issue it'll be sorted wouldn't trust marketplace on Facebook

Another vote for CEX.

Backmarket are brilliant. Recommended by whatsisname Martin Lewis

Cex or back market. Of the two I would choose cex. But both are fine.

Always used music magpie- been very happy.

Cash Converters online. Cheaper than CEX and come with a warranty. Also, if you browse the website and see one you like, you can often phone the store where it’s held and negotiate on price. I’ve only ever bought second hand iPhones (quite a few over the last 10 years). I’ve found Cash Converters excellent and eBay good too (only ever buy from sellers with a lot of excellent feedback).

Another vote for cex.

I'm another that says CEX. Their staff are usually very knowledgeable about what they are selling and always helpful.

Another vote for giffgaff. Their refurbished phones come with a guarantee. https://www.giffgaff.com/mobile-phones/refurbished

Giffgaff. I'm on my second refurbished one from them. They come unlocked and you put whatever sim you want in it.

I've just had a look at CEX for the exactly model/storage of the iPhone I recently bought from Giffgaff. It's £190 more!

Music Magpie is showing £60-£130 more.

Definitely shop around.

Thanks everyone! I've gone for one from Backmarket, price was good and hopefully their definition of 'excellent condition' will match mine!

Re CEX, I just want to pop my experience in. It was very likely a one off but it happened none the less.

I bought a second hand iPhone from there, perfect condition and had no problems with it for about 3/4 months. One day, I was suddenly not able to use it to make calls / texts / use data but WiFi worked. Not a network issue, tried different SIMs.
It took a couple of days to come to the conclusion to try, but I did a background check on the phone and it came up that it was reported stolen and currently blocked. I contacted CEX who said it was out of their returns window but if I had a police crime number they 'might' refund me.
Long story short, the phone was seized by the police, I did eventually get a refund and I vowed to never buy from CEX again. Police believed that it was probably an insurance scam.

Since then I've bought all mobile phones brand new SIM free (giffgaff SIMs) as I don't want the hassle.