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Anyone had incorrect date on a train ticket before?

8 replies

MermaidEyes · 27/09/2023 22:25

DD has bought train tickets for a journey this weekend. Confirmation is showing correct dates of Friday 29th for outbound journey and Sunday 1st for return journey with the times of the trains she's getting. But the actual e-tickets are both showing Friday's date. Has anyone had this before? They're split save tickets bought through Trainline.

OP posts:
Pinkelephant26 · 27/09/2023 22:28

Is it an open return? If so it is valid for a period of time so will have same date as outward journey on ticket

Rosecoffeecup · 27/09/2023 22:28

Are you sure she's not looking at the two (or more) portions of the outbound ticket? When you split a fare you are issued with multiple tickets to cover the whole journey

Pinkelephant26 · 27/09/2023 22:29

She may have booked seats on a certain train but the ticket is valid for a month

MermaidEyes · 27/09/2023 22:31

Pinkelephant26 · 27/09/2023 22:28

Is it an open return? If so it is valid for a period of time so will have same date as outward journey on ticket

Ah ok it could be this. I'm not sure what kind of ticket it is, she's just gone for then cheapest!

OP posts:
MermaidEyes · 27/09/2023 22:32

Rosecoffeecup · 27/09/2023 22:28

Are you sure she's not looking at the two (or more) portions of the outbound ticket? When you split a fare you are issued with multiple tickets to cover the whole journey

No, definitely not, she sent me a screenshot and there's four tickets, two one way and two the other but all with Fridays date on.

OP posts:
MermaidEyes · 27/09/2023 22:34

Pinkelephant26 · 27/09/2023 22:29

She may have booked seats on a certain train but the ticket is valid for a month

Yes I'm wondering if this is it. I'm only used to buying returns on the same day!

OP posts:
Rosecoffeecup · 27/09/2023 22:36

MermaidEyes · 27/09/2023 22:31

Ah ok it could be this. I'm not sure what kind of ticket it is, she's just gone for then cheapest!

What does it say under Ticket Type? Underneath the station names

MermaidEyes · 27/09/2023 22:45

I'm not sure tbh as she just sent a screenshot of them loaded in her apple wallet so I can only see the top part. I'll ask her to double check tomorrow.

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