Meet the Other Phone. A phone that grows with your child.

Meet the Other Phone.
A phone that grows with your child.

Buy now

Please or to access all these features

Chat

Join the discussion and chat with other Mumsnetters about everyday life, relationships and parenting.

Cheeky fucker hacker has reactivated my Netflix at a cost of £15.99. Can I do anything to get the money back ?? !!!

3 replies

PutinSmellsPassItOn · 27/09/2023 11:35

Thank God for online banking or I wouldn't have noticed for months, we've had an issue with hackers logging in when we actually used the.service but this just takes the biscuit. Definitely not dp or ds, ds didn't even have the app on his tv as he said it was crap, he also only watches Disney plus. And DP wouldn't have a.clue how to even install the app, let alone set up the subscription and work out my password. Honestly cannot believe the audacity of some people !!!

OP posts:
Twazique · 27/09/2023 11:50

How did they get your password?

bagsofbats · 27/09/2023 11:56

Dh had this, spoke to Netflix, put a block on the account ever being reopened without a telephone conversation and further security checks. The reimbursed the money.

Notsleepingpeacefully · 27/09/2023 12:20

I’ve generally found Netflix customer services extremely good to deal with - my ex once accessed my account, deactivated any of the ‘known devices’, changed the password and locked me out of my own account. Contacted customer services and they sorted the whole thing out in minutes

New posts on this thread. Refresh page