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Original poster

Really weird Amazon issue - anyone else?

12 replies

Communionmom · 24/09/2023 22:04

Something really strange is going on with my Amazon and was wondering if it happened anyone else.

My last Amazon order was last week - all arrived fine.

I have a book on pre-order which is due to release Tuesday. Today I started getting a message that I needed to verify my payment information. Thought that was strange but changed payment cards (from debit card to credit card). The message kept coming up so I cancelled that order and re-ordered it using my credit card. Just got the message that my payment was declined! My cards are fine, last used my credit card Thursday, no where near my limit.

Think I’ll just cancel the order and buy at the bookshop but what is going on!!

OP posts:
anonimoxyz · 24/09/2023 22:06

Sorry if this is a basic question but you did change your details by going to the Amazon website independently and not clocking on a link?

Original poster
Communionmom · 24/09/2023 22:12

Yes it was the Amazon website. There was actually a message on the the website before I got an email. And then I only got one email but the message kept appearing.

OP posts:
KnickerlessParsons · 24/09/2023 22:19

Are you sure it wasn't a cloned fake Amazon website?

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General shopping
Cosycover · 24/09/2023 22:39

I think you have been had tbh. Cancel the cards.

RaininSummer · 24/09/2023 23:07

I get this nearly every month now for my subscribe and save orders. It's a right pain and seems to be because of two step verification processes. I normally have to go to the order and payment and choose my credit card again then I put the code that comes.

CherryMyBrandy · 24/09/2023 23:08

RaininSummer · 24/09/2023 23:07

I get this nearly every month now for my subscribe and save orders. It's a right pain and seems to be because of two step verification processes. I normally have to go to the order and payment and choose my credit card again then I put the code that comes.

Me too. It's so annoying.

PenguinLove1 · 24/09/2023 23:19

Always happens to me on book pre orders. Just buy it on release day and it works fine. No idea why

Original poster
Communionmom · 25/09/2023 07:00

I’m relieved it’s not just me! Strange thing to happen though.

OP posts:
qnals · 25/09/2023 07:08

RaininSummer · 24/09/2023 23:07

I get this nearly every month now for my subscribe and save orders. It's a right pain and seems to be because of two step verification processes. I normally have to go to the order and payment and choose my credit card again then I put the code that comes.

I've had this too

Emeraldcity1989 · 25/09/2023 07:11

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This has been deleted by MNHQ for breaking our Talk Guidelines.

Ariela · 25/09/2023 09:24

Please buy at your local independent bookshop instead! Mine is lovely, and I can go in and talk about books (they have read), get recommendations for books I've not yet read etc, always happy to order books in, and they are so helpful!

SiobhanSharpe · 29/02/2024 06:58

Ariela · 25/09/2023 09:24

Please buy at your local independent bookshop instead! Mine is lovely, and I can go in and talk about books (they have read), get recommendations for books I've not yet read etc, always happy to order books in, and they are so helpful!

Well, that's all very well if you're lucky enough to have one like that. For many of us the choice is between a couple of high street retailers where one is not that interested in selling anything other than the latest bonkbusters and the other has staff that take it upon themselves to hide away books and authors they disagree with.

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