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Any tech people about? Issue with phone

5 replies

Mimmy352 · 15/09/2023 17:29

iPhone won’t connect to the house Wi-Fi anymore. Literally just stopped connecting and is relying on 4G.

Things I’ve already tried which failed:
• Rebooted Wi-Fi twice
• Rebooted phone twice
• Forgot network
• Toggled Airplane mode on/off

Any ideas?

OP posts:
Mimmy352 · 15/09/2023 17:36

When I try connect, I get an incorrect password message but I know the password is right

OP posts:
Numberninetynine · 15/09/2023 17:57

Try resetting the iPhone network settings. Settings / general / reset / reset network settings

Mimmy352 · 15/09/2023 18:50

Numberninetynine · 15/09/2023 17:57

Try resetting the iPhone network settings. Settings / general / reset / reset network settings

Will that make me lose anything on my phone?

OP posts:
Numberninetynine · 15/09/2023 19:48

Not carrier data but it'll reset any previously known WiFi, Bluetooth etc connections so they'd need connecting again.

Have you tried connecting another device to the WiFi from scratch to be 1 billion % sure the password you're entering is correct?

namechanger563 · 15/09/2023 20:35

Forget network then try again. Agree with PP, test the password by connecting a different device with it. Do all other devices connect to WiFi? If so, next step is Apple help. They are really good and will get you sorted.

If the 2nd device password fails as well, check the WiFi password hasn't been changed on the router admin page. Or if you changed it and are using your own password that you set, check the router hasn't gone back to factory settings. Try the default password.

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