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Anyone else trying amend a Tesco order?

10 replies

Holidayhouse1010 · 13/09/2023 22:35

The website and phones are down and I have 13 minutes to amend my order or I shall be receiving one £70 bottle of champagne instead of my groceries. FFS!!

OP posts:
Krawnprackers · 13/09/2023 22:49

😱oh no! Yes I am but for Friday. Good luck! Have you tried the website rather than all?

Motherofjessie · 13/09/2023 22:51

Still down. Maybe they will let you keep it for compensation 😂

Holidayhouse1010 · 13/09/2023 22:53

It came back up with 5 mins to spare. I've managed to get last week's shop. No champagne for dinner, but at least we have some actual dinner. I must remember to start holding it with a cauliflower.

OP posts:
TheFlis · 13/09/2023 22:56

The check out deadline is usually 11.46pm for delivery the next day?

SensibleWearForGeographyFieldTrip · 13/09/2023 22:58

Oh God that's happened to me, habit from when you had to have minimum order to secure the booking (or maybe I thought you did) I managed to get through at the the last moment on the phone to cancel my order of one single bottle of very very expensive single malt.

Blanketpolicy · 13/09/2023 23:00

There was a blip earlier bit seems ok now. I usually have until 11.45 to change mine

Icedlatteplease · 13/09/2023 23:01

I always bung my usual in the basket, just in case a forget

Diversion · 13/09/2023 23:10

All appears to be well now. I tried to log on earlier on desktop and mobile and neither worked

Beachwaves127 · 14/09/2023 10:23

I Had this last week with Sainsbury’s. Drove me mad. Sainsburys policy you can return anything unwanted for any reason on delivery. Worth checking if the same for tesco(!

Lapirogue · 14/09/2023 11:52

I hope you get it sorted! But did you know you don't have to do the £70 Champagne thing? I just throw a couple of things in my basket to get started. The low value basket thing is deducted automatically when your added shopping exceeds £50.

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