Meet the Other Phone. Flexible and made to last.

Meet the Other Phone.
Flexible and made to last.

Buy now

Please or to access all these features

Chat

Join the discussion and chat with other Mumsnetters about everyday life, relationships and parenting.

Can't get the Depo Injection anywhere

2 replies

TibetanTerrah · 02/09/2023 07:13

About 10 days ago I rang the usual number to rebook my depo (it's due on Monday), and the automated AI voice said they'd moved to an online system for this service, and gave me a URL. It then ended the call automatically.

When I registered, you click the service you want, and your local clinic, and it shows you all available appointments. Easy right? Sure, until you click on ANY of the appointments and it directs you to a clinic 25 miles away, not the local one.

There are 7 clinics in my trust. It appears only 2 of those actually have appointments available to book. The system must be fairly new (as it wasn't mentioned in June when I last had my top up), and I can only assume they've launched it prematurely - because there are zero appointments for any of the other 5 clinics. Like they just haven't uploaded any, rather than none left iyswim. I've gone as far ahead as October and can only find appointments for these two clinics.

I rang my GP instead, and they pointed me to the local clinic Confused They won't do it because, in their mind, there is a service literally a 10 min walk up the road from them who will do it Hmm

I live in the centre of one of the two main cities in the county, but apparently there's no way to locally get the depo right now. I don't drive, and the public transport to either of the other clinics means 2 hours and more than one bus/train each way.

So I'm out of ideas. Can anyone think of something I haven't thought of? Has anyone else come across this?

OP posts:
SpideyWoman1 · 02/09/2023 07:17

I get the depo on prescription which I do myself at home - could you see if you could have that going forwards.

TibetanTerrah · 02/09/2023 07:24

SpideyWoman1 · 02/09/2023 07:17

I get the depo on prescription which I do myself at home - could you see if you could have that going forwards.

I did self-administer for a year and might have to go back to that! When I went to get my refill I mentioned that for the first time ever I'd started getting spotting/light periods and I was worried it was something I was doing wrong. They said if you're concerned we'll switch back to a nurse doing it, so that's what we did.

That was at my last appointment in June. If I'd known this would happen though I'd have carried on administering at home!

Also, when playing with the online system they have a different section for getting the repeat prescription for self-administering. It still sends me to the clinic 25 miles away Hmm Not as bad when you're only travelling there once a year, but still not a journey I want to make if it's just a tech issue with their system Sad

OP posts:
New posts on this thread. Refresh page
Swipe left for the next trending thread