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Need help regarding a cancelled flight and new booking

2 replies

huggiess · 29/08/2023 06:01

Ryan air cancelled us last night for this morning 5.50am. We had the option to book another flight, so I selected the next nearest one which was Wednesday evening. When I selected the flight it wants me to confirm the changes but the screen was blank, I had to go ahead and click 'confirm changes'.
It took me back to the home page, told me I was now Checked out of the original flight and that I needed to check in with the new flight. It wouldn't let me do it anywhere though as the original flight is still there but saying cancelled now.
I received an email confirming our new itinerary but when I open the email it still says the original flights !!
So basically I don't have a fucking clue if we're booked onto the Wednesday evening flights or kit !

Any ideas if it's just slow to update on the app/website??

OP posts:
RexWillKillYou · 29/08/2023 06:36

Nightmare, and no advice. Teenage daughter also had her flight cancelled yesterday and it’s a bit of a nightmare to be honest. She has no flight back so far. (Not Ryanair)

huggiess · 29/08/2023 07:16

@RexWillKillYou is she just having to wait around at the airport?

I was on hold to Ryan air for 1 hour twenty mins last night and didn't get through to anybody. I'm not looking forward to trying to get through this morning!!

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