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Holding deposit question

2 replies

Minim123 · 19/08/2023 18:07

Hi there, I recently have been entangled with a lettings agency whereby I was asked to put down a holding deposit on the grounds that if I didn’t like the property when I came to view it I could have the deposit back. Now I have called them and told them I’m no longer interested in the property as I’ve not even seen the property and I’m more likely to look for something a bit different in terms of spec.

where do I stand in this situation legally? I’ve looked at shelter and they suggest a number of ways you can get your money refunded but I’ve not even filled in any paperwork.

As I’ve not actually seen the property yet as they have pushed back the viewing for a number of weeks and they originally stated I could have it back if I viewed and didn’t like it?

OP posts:
Bonniethewestie · 19/08/2023 21:06

Is this for a rental? They can only keep the deposit if you pull out or fail referencing (and have lied about circumstances).
However, if they’ve said you can have it back then it shouldn’t be an issue?

Obviously if the landlord thought the flat was rented and it’s been a few weeks of lost viewings then they won’t be happy.

Why did you put the deposit down and then not even view?

TreadSoftlyOnMyDreams · 19/08/2023 21:12

You've given someone money without a binding legal agreement? That you've read at any rate....

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