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don't know whether to be worried, money is gone from my balance

4 replies

empatheticpretzel · 18/07/2023 06:45

My Ugg's have worn down so went to amazon and all the reviews said the ones I had just ordered 10 seconds before were fakes. Before anyone judges me for buying expensive shoes in my financial situation, I have sensory needs and only wear Uggs and had a gift card to enable me to buy them. I can't bring myself to wear other shoes, they either feel wrong/too tight. Cancelled and the money disappeared from my balance but it isn't in my pending transactions either.

OP posts:
Redglitter · 18/07/2023 06:47

Sometimes refunds take a while to show up. You should have a confirmation email though

Tezza1 · 18/07/2023 06:50

Contact Amazon if it doesn't appear soon. I am in Australia, not UK, but I have found that Amazon has really fabulous customer service and always unquestioningly bends over backwards to help.

Toothiepegg · 18/07/2023 06:52

Speak to Amazon via live chat. Just type live chat into the search bar and it will bring up the link. Live chat is very good on Amazon.

empatheticpretzel · 19/07/2023 11:52

The money has showed up, was an issue with the bank, glad it didn't turn into an issue

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