Just saw a small video clip on Facebook but the comments were disabled.
Started with her trying to return perfumes (i think) she doesn't have a receipt or the card used so can't return them.
Then it went to a hotel, she overhears a couple checking out, so phones the hotel and pretends to be the woman, and says they've missed their flight and is there any chance they could have the room back?
So given the small clip I saw I think she might be a con woman 😅
Thanks for any help!