A while ago I had a manky Haribo Giant Strawb, it had all this black stuff on/in it 🤢 so I contacted them and they asked me to send it back so they could investigate it. They finally got back to me last week and told me it was disturbed starch (🤷🏼♀️) and they would send me a 'sample of their product' as an apology for my inconvenience.
I'm cackling imagining they're going to send me one single replacement Giant Strawb 🤣