Meet the Other Phone. Protection built in.

Meet the Other Phone.
Protection built in.

Buy now

Please or to access all these features

Chat

Join the discussion and chat with other Mumsnetters about everyday life, relationships and parenting.

How will Amazon make this refund to me?

5 replies

TheOwlChronicles · 08/07/2023 09:18

They're refunding me for a faulty item however since I purchased the item 9 months ago, I've had a new bank card come through

They've advised via email that they're refunding back to my old card that I used to purchase (same bank) so will I receive this refund back ok?

Thanks in advance

OP posts:
FishOnAPlane · 08/07/2023 10:12

Not ime. I had a similar issue but, as it was only for £8, I let it go. It wasn’t worth the hassle to peruse it.

Maybe contact support & ask them to credit it by voucher or something if they can’t put it in your bank account.

HeidiUpTheMountain · 08/07/2023 10:14

I had this and asked for a virtual gift card instead, to avoid any issues, which they applied to my account instantly.

hedgehoglurker · 08/07/2023 10:22

I've had refunds go through from previous card number. Perhaps call the credit card co, as it might sit in a holding account until they assign it to you. If no luck today, try on Monday in case the correct team only work normal business hours.

Interested in this thread?

Then you might like threads about this subject:

Clymene · 08/07/2023 10:24

Contact them (or ask them to ring you). Their support is excellent.

DarkForces · 08/07/2023 10:24

The chat team are fab on Amazon. They'll sort it for you

New posts on this thread. Refresh page
Swipe left for the next trending thread