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Dear major UK supermarket ...

473 replies

LindorDoubleChoc · 04/07/2023 20:18

What would you like to say to the chief exec of the supermarkets you use? I'll start ...

If you are going to sell spinach in plastic bags, please at least direct that they are stored in the refrigerated section rather than on the general unrefrigerated vegetable shelves along with the potatoes and onions etc.

Thank you Sainsburys.

OP posts:
Tryingtofit · 04/07/2023 23:37

Stop over inflating prices, inflation is reducing except from you!

Sendouttheclowns · 04/07/2023 23:38

Please sell field mushrooms in ones. DH is the only person in the house who eats them and they don't keep long.
Thank you.

TheActualDevil · 04/07/2023 23:45

Stop selling fishy mushrooms. Every time I’ve bought mushrooms lately they’ve been all fishy and minging, even if the date is nearly a week away.

that goes for the rest of the fruit and veg. Stop selling rotten manky crap. You charge ebloodynough, at least have the common decency to sell us something edible.

FatherJackHackettsUnderpantsHamper · 04/07/2023 23:53
  1. most importantly , please reintroduce dates on fresh produce packaging, or at least include the date that the item went on display. You claim this is all about reducing food waste, but all that happens is that food waste is passed onto the customer when a fresh food item that they’ve paid full price for is mouldy/turning bad the day after they’ve bought it.

Yes, as PP said, they still have dates on them, but they think they've channelled Bletchley Park and been far too cunning for us ever to crack their code. Letters for the months - A = Jan, B = Feb, C = Mar; or sometimes just two letters for the month - JE = June, JY = July; and then numbers for the actual days. We know that you're deliberately trying to trick us into buying the older stock first, and that it is wholly for YOUR benefit and most certainly not for ours or for the planet's.

ASDA:
Keep better stock control in your whole store. Short-dated is one thing, but I really don't want to have to regularly check to avoid being caught out by the use-by yesterday/2 days ago - especially for things like meat.

Don't wrap bananas in plastic - it makes you look like colossal hypocrites when you lecture us about our single plastic use. I get that some products do need plastic for hygiene or freshness; but bananas are already wrapped by nature. Please don't tell me that you never realised this, and that, all these years when you've partaken of lovely bendy yellow fruit yourselves, you've been chucking the whole thing in, peel and all, like a monkey?!

Fix your self-service tills so that it doesn't very much appear like they've been blatantly programmed to rip off and defraud your customers. If the robot really does need an assistant to come over and comfort it when it decides to ghost a random item and refuse to identify it, that's annoying enough; but when it scans your item, successfully identifies it and then adds the cost (next to the correct description) to your running total as you put it on to the scales - and then claims that it doesn't recognise it and tells you to scan it again - this is going to catch a lot of people out, especially more vulnerable people, who will then end up paying twice for one item without realising it. Of course you know this and have deliberately decided not to rectify it, to protect your honesty and integrity with your loyal customers. Trading Standards are primarily meant for the likes of Dodgy Dave's Second-Hand Car Yard and not huge national chains like you, but in this respect, you are potentially just as bad as Dave is.

ANY SUPERMARKETS:
Please bring back Empire apples. They are so crunchy and delicious and leave all other kinds of apple running off in a pique of inferior jealousy and crying with shame at what they realise they can never hope to be. Why have they disappeared?!

JennyWren87 · 05/07/2023 00:01

Dear Sainsbury's, why did you have to put Wildlife Choobs yoghurts up by 20p? It was so nice to be able to buy my one and two year old SOMETHING, some treat, that was still a quid. Not any more 😢

Plugsockets1 · 05/07/2023 00:08

CherryLipgloss · 04/07/2023 20:27

I'd like to request smaller packs of pate. It goes off before we can eat it.

Blast from the past!!

whynotwhatknot · 05/07/2023 00:13

definitely less packaging- my meat will be fne wthout a random bag round it

however i dont want loose toilet rolls dont know who been to9uching them

MyGrandmaLizzie · 05/07/2023 00:20

Groutyonehereagain · 04/07/2023 22:20

Why do cucumbers come wrapped in plastic?

Because cucumbers go limp and squishy if they aren't wrapped in plastic. Morrisons tired in about 4 years ago and it didn't work.

PowerTulle · 05/07/2023 00:49

Dear Supermarket CEO

Yes I do want a receipt. Please let that be the default from now until ever.
I don’t want to be asked every time, or do the little awkward waity shuffle after paying to see if you’re going to give me one or whether I’ll need to ask. I don’t want to have to stop packing at the crucial lightening fast countdown moment during self service to press the screen for one either.

Would you like a receipt? 2,1 Too late!

RogersOrganismicProcess · 05/07/2023 05:15

Dear supermarkets CEOs
If you have to have online shop order pickers riddling the place, please can you instill some sort of etiquette amongst them, so that regular shoppers can still manoeuvre about the place?
Seven per aisle, triple parked, at jaunty angles does not make a convenient shop. I nearly broke my wrist trying to wrestle the sodding trolley around them! Ditto the cardboard collecting cage (that seems to be unsupervised)!

Emotionalsupportviper · 05/07/2023 05:17

ShiteRider · 04/07/2023 20:24

Ooh no! I love coriander in a salad.

Coriander tastes like SOAP!

It is the Herb of Satan!

Emotionalsupportviper · 05/07/2023 05:23

starfishmummy · 04/07/2023 22:53

Or sell them when they are ripe and actually are golden and delicious.

As opposed to unripe and green

Golden Delicious can be truly golden and delicious, rather than green and bitter? 😮

I didn't know that!

SeatonCarew · 05/07/2023 05:27

Dear supermarkets,

Please can you put your trolley for food bank donations at the entrance to the store as a memory jogger, not after the tills so you don't see it until you've shopped?

If your car park is on a slope, please try and lay it out so people's car doors don't constantly fall open and ding the car next door.

Will you please sell full sized gluten free Christmas and birthday cakes in proper, attractive, adult designs? Since Covid things like this have all disappeared, but we haven't gone away!

And while you're at it will you please stop selling gluten free food in such teeny tiny portions? We are Coeliacs, not pixies.

Thank you.

dancinginthesky · 05/07/2023 05:27

Please don't have your staff bugger off leaving their carts in front of the items I want to buy and equally don't have them stand right beside me and ignore me struggling to get to items I want bc of their carts and huff and puff when I ask if they can move it so I can get something they're blocking

Why can't we take baskets to the car? Just tag them

I'm very suspicious of the supermarkets where you don't even scan and they have your card details and do it all by camera- it doesn't feel right. Stop it

YewandOak · 05/07/2023 05:36

Please,just turn that awful music down or even better OFF! It's so loud sometimes I can't hear myself think. It's a supermarket not a night club!

countrygirl99 · 05/07/2023 05:40

If you aren't going to keep the top shelf fully stocked can you leave a step stool so I can reach further back than the first row.

Conkered · 05/07/2023 06:12

Neverknowinglysensible · 04/07/2023 22:11

💐

💯

Theoldgreygoose · 05/07/2023 06:13

OnTheRunWithMannyMontana · 04/07/2023 20:33

Puss off with your increase in self scan checkouts. I don't get paid to scan my own shopping.

Agree with this. I'm paying a fortune for the goods, I'm damned if I'm doing all the work as well. Even if I have only a couple of items I refuse to use a self scan checkout.

Theoldgreygoose · 05/07/2023 06:17

RogersOrganismicProcess · 05/07/2023 05:15

Dear supermarkets CEOs
If you have to have online shop order pickers riddling the place, please can you instill some sort of etiquette amongst them, so that regular shoppers can still manoeuvre about the place?
Seven per aisle, triple parked, at jaunty angles does not make a convenient shop. I nearly broke my wrist trying to wrestle the sodding trolley around them! Ditto the cardboard collecting cage (that seems to be unsupervised)!

This as well. One of the supermarkets here has quite narrow aisles and it drives me mad trying to negotiate around the pickers and any paraphernalia parked in said aisles. Also, I know you have staff stocking the shelves at night, so why must they also do it during the day, and always park themselves right where I want to shop!

Alighttouchonthetiller · 05/07/2023 06:24

Sainsburys - what have you done with your French-style set yoghurts? There are none to be had in my part of the East Midlands. Are we not sophisticated enough to qualify for them or have you dropped them from your range completely?

honeylou42 · 05/07/2023 06:27

Please take that horrible new packaging off the mince in Sainsbury's, it makes the meat like sludge

FourTeaFallOut · 05/07/2023 06:33

If you are going to have staff around to help with the self scanning area, could they actually stop chatting with their mates periodically to actually see if help is needed?

BettyBoopy · 05/07/2023 06:40

nopuppiesallowed · 04/07/2023 20:27

Dear major supermarket,
Please stop selling fruit and vegetables in plastic bags. Allow us to choose our own and put them in a paper bag.
Thank you

💯

Tighginn · 05/07/2023 06:53

Ripen at home, is a crime against fresh produce and customers, such a waste.

veryfluffyfluff · 05/07/2023 07:08

Maybe sell okra more widely- its very nice