Dear major UK supermarket ...

[LindorDoubleChoc]

What would you like to say to the chief exec of the supermarkets you use? I'll start ...

If you are going to sell spinach in plastic bags, please at least direct that they are stored in the refrigerated section rather than on the general unrefrigerated vegetable shelves along with the potatoes and onions etc.

Thank you Sainsburys.

1. Stop moving things, it doesn't encourage me to spend more it just pisses me off
2. If you must have self service tills at least make sure you have enough regular tills open or have more than 1 person manning the self check outs.
3. Why is the heavy stuff at the end of the shop? I don't want to crush everything with tins and bottles.
4. Why is customer service now with the fag kiosk? Takes forever to get my fags now because someone is returning 12 items.
5. Bring back free plastic bags. You've already increased your prices to more than cover the cost. Or don't charge 30p for a reusable one

No thanks. The rest of us don't want to walk past the stench.

I meant from beauty and the beast. He sings about eating dozens of eggs a day.
Never thought about the consequences 😮

Be careful with this!
Two boys here, now men in their 20s, and when they were little I queried this with Adams (the childrenswear store which has since disappeared from the high st). Got a reply saying it was something they were working on. A year later nothing had changed so I queried it again, asking when change would happen, and had a letter with a gift card attached. When I went into my local store to spend it the assistant called for the manager who then told me I was banned!

@MadisonAvenue that’s bonkers!!

@MadisonAvenue Adams banned you because you sent them a couple of questions?
Really?
Really……
I doubt that.

Try having to but for multiple December birthdays. It’s atrocious!

Also, not everyone calls their mother “mum”. Me and 4 million other west midlanders say “mom”. Please give us some choice.

@BitOutOfPractice I’ve seen Mum/Mom/Mama/Mam cards in Card Factory plenty of times.

Please unlock all your trolleys - no one has a £1 coin anymore!

Aldi - your fridge designs suck - only one person can access at a time, which isn't great on a Saturday afternoon. Also please remove the trolleys with mould growing in the handles.

Waitrose - stop giving me measly weekly vouchers for stuff I bought once, 6 months ago.

Waitrose/Morrisons - you are absolutely taking the piss with done of your pricing. Pack it in now!

Please return changing rooms to stores that sell clothes. Covid is over so stop being lazy and start doing some customer service.

Really? I'm a native West Midlander and still live here, I don't know anyone who says "mom".

@LadyBird1973 buy a reusable trolley token. Attach it to your keys.
£1 from most charity shops.
As little as 39p from places like Home Bargains.

@Needmorelego I keep buying these, but they are always in the wrong handbag and I often leave my house keys behind if someone else is at home - should attach one to the car keys though.

This! I saw a row of lovely rosemary trees that had just been left to die. It is a horrible waste.

Also, stop ripping us off. I really suspect profiteering is going on.

Stop with the trying to get me to self check. I don't work for you, open more than three regular tills to get the lines down if you are so concerned about us waiting. Looking at you Asda and now our local Aldi.

So very true... I wonder if this is against the Trades Descriptions Act? 🌹

You don’t? Do you live in a posh bit? 😬 I’m Black Country born and bred and I don’t know anyone that says mum. Ah it’s a mad world isn’t it? I love these variations and accent quirks.

Dh has a gripe now too, so he says, stop having your staff block isles while staking shelves, they cut you off as you are trying to get to things and get in the way generally.
Shelf stacking should be done before they open to the public so it's all ready to go, front the shelves and turn labels forward, rotate stock. He also says customer service is lacking at times and when you do find a good helpful person they don't seem to stick about for long and new faces appear.

Customer service at its finest, no wonder they went bust!

I don't drive, there are few butchers shops in my town, no fishmongers, the greengrocer is a long, long, way from my house so it really is the supermarkets or nothing. Even if I could get there, the prices are often higher.

Agree - fruit goes from rock solid to rotten in a heartbeat, with no in-between.

When are prices going to come down?

You all made a lot of noise about increased transport and fuel costs. Fuel has now come down massively in price to pre-pandemic levels. When will you pass that on?

Please remove your overpriced kids magazines from right at the entrance (Co-Op). Therefore I don't have to battle with my daughter the whole time I'm in there because she can't stop thinking about the ££ Frozen magazine she saw on the way in, that she would have never mentioned otherwise.

I know it isn't the supermarkets themselves who publish the kids' magazines, but they are such an enormous waste - of everything - and they are the ones who sell the majority of them in the first place.

The kids often don't really care about the magazine; it's just a mechanism for getting you to spend 5 or 6 quid on the flimsiest, most rubbish piece of plastic that will break and leave jagged edges within a day or two. Of course, parents can always say NO, but it's clearly designed to exploit children's lack of knowledge of value and quality, along with the pester power that every parent reeeeally wants on a stressed trip to the supermarket.

I bet the staff hate them, too, as they're a nightmare to stack and put into the holders, because of those stupid bits of plastic sellotaped on to the front - a special kind of tape that is guaranteed to destroy the magazine, no matter how carefully you try to peel it off to get to the plastic tat.

You all made a lot of noise about increased transport and fuel costs. Fuel has now come down massively in price to pre-pandemic levels. When will you pass that on?

I completely agree with you: market prices rise and they have no option but to instantly charge the customers more; they fall dramatically and...well, people are used to the prices now, aren't they...

However, not to derail, but I wish the government wouldn't go all coy and accusatory when it comes to fuel prices for consumers. They will blame the producers, the transporters, the retailers - everybody; but never quite seem to acknowledge that the lion's share of every litre goes straight to them in tax.

And that's before we factor in the whole E10 con, where they officially 'watered down' the petrol across the board and claimed that all the extra tankers on the road to deliver the extra petrol now needed by consumers to provide the same energy was somehow better for the environment!

Not on my 56 years of experience of buying birthday / Christmas / Mother’s Day cards for my mom. Very occasionally a mam. Never ever a mom. I have to resort to mother. Or go moonpig. I’ve never seen a mom and trust me, I look hard / visit different shops / shop early for Christmas. Nope.

Don't get me started on the bananas. On Monday they were all completely green and I wouldn't have been able to eat them for a week.