Meet the Other Phone. A phone that grows with your child.

Meet the Other Phone.
A phone that grows with your child.

Buy now

Please or to access all these features

Chat

Join the discussion and chat with other Mumsnetters about everyday life, relationships and parenting.

Vinted - part refund?

4 replies

FernBrighton · 19/06/2023 11:46

I sold two items as a bundle on Vinted. The buyer was not happy with one of them and wants a refund just for that item. Can I do this through Vinted? I’ve looked at the help pages but I must be missing something because I can’t see it.

OP posts:
OrangeSmartiesTasteDifferent · 19/06/2023 12:16

You can't. Bundles need to return everything for a refund even if issue is only with 1 item x

FernBrighton · 19/06/2023 12:23

Ah, that’s annoying! I guess I’ll have to do it via PayPal. The buyer has been a PITA, trying to get money off the other item which she wanted after she’d received it and trying to send me cash in the post.

OP posts:
OrangeSmartiesTasteDifferent · 19/06/2023 12:28

OMG! I wouldn't risk PayPaling her I'd make her return it all for being a cheeky PITA 😁Even if it was a bit annoying for me because if she returns I don't think they can leave feedback either the sale just gets cancelled x

Notworryingdarling · 19/06/2023 18:43

I've just had this and Vinted do not make it cleat at all! It looks as though the dispute the buyer raises is just for the one item, so I accepted the return and stupidly clicked OK when the one item came back. Realised in that split second I had done the wrong thing and the order details change to the make it clearer it is the whole order, so now nothing I can do. Buyer gets full refund and keeps one item! Anyway PPs have said you can't do it I'm just still a bit annoyed and wanted you to know not to do it!

New posts on this thread. Refresh page