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Stupid question re Amazon returns

2 replies

BruceAndNosh · 16/06/2023 20:55

Surprisingly, I have never had to return anything to amazon.
However I have just ordered an item and an accessory for it that I will have to return as I found a more suitable item in store.

Both items arrived together in the same box.
I have opted to return via Post Office "Box required, no label needed"
I have been sent two separate emails with QR codes to show at PO who will print my label/ labels.
Can I pack up both items together in the box they arrived in or do I need to provide 2 separate boxes?

I don't want to be turned away for having pack them wrongly

Many thanks

OP posts:
ChocolateCoveredCookie · 16/06/2023 21:54

I’d do it separately.
If only one is scanned somewhere on the journey, you might not get refunded for both & I imagine it will a lot of effort to sort.

BruceAndNosh · 17/06/2023 12:44

Thank you, I'll get another box

OP posts:
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