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A rant about DPD

1 reply

StillMedusa · 13/06/2023 18:06

I feel like I might explode with rage...and I'm usually a pretty laid back person!
Today DPD has:

Failed to deliver the phone I paid extra to have delivered this morning:

Sent me a 'missed you' message with a fake photo (not my house or drive and anyway I was in the living room where I can see the front door)

Upon checking the tracking it appears the delivery driver did not come to my town let alone my house.

Got through to depot... whereupon they refused to answer why there was a fake photo and told me there was a 'label mix up' but the phone would be delivered today (needless to say it hasn't been)

So, I have had to swap shifts at work, so I can be in tomorrow in the hope it will turn up, pay my dog walker this morning to take her out as I was stuck in, and pay her to do the same tomorrow....

It's the blatant LYING that really pisses me off.
I'm meopausal, hotter than hell and so livid... if you hear of a spontaneous combusting in Oxfordshire... it was probably me!

OP posts:
PinedApple · 13/06/2023 18:09

Ugh! Hope it arrives tomorrow. I was also waiting on a delivery today and got an email saying it was delivered and a photo of someone else's house and a tiny package that clearly wasn't what I ordered.

Interestingly the 'it's delivered' email came in at 3.58 - the final minute on the earlier specified delivery window.

My package did arrive just now! So I think the drivers put the updates on falsely to avoid being penalised for being late. Hopefully yours will turn up soon too! (I'm in Wilts so probably not the same driver lol!)

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