I had a consultation and the woman was quite snappy with me, I said “I don’t want any warmth” and she was like “well you’ll be bald then” … 😐. She did a strand test and then never got back to me on whether it had lifted. I chased up and they said they couldn’t get me to the colour I wanted.
I did feed back that I wasn’t happy with the way she spoke to me and that if they weren’t going to do my hair that’s fine but the fact they didn’t let me know was bad service too.
I’ve now found an amazing hairdresser, I looked at what salons he works in and read the reviews and the same woman works there - same town and she has a distinct name. I’m now worried to go incase it’s really awkward.