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Someone wants to view my house and I don’t want them to. How do I phrase it with estate agent?

213 replies

Myhousemy · 02/08/2022 11:48

I’m selling my house and have an open day on Saturday.

I do not want one of the viewers, Mr Smith (not real name) to view my house but how do I tell the estate agent this without getting in to too much detail? Reasons I do not want Mr Smith viewing my house:

He viewed it several weeks ago. Estate agent said he was going to make an offer but was carefully thinking about what to offer as he felt certain work needed to be done. No offer was made so I think he’s a time waster.

Mr Smith has a dd in the same class as my dd and when he viewed my house he brought his dd with him. My dd was upset at the thought of this girl in her class going in her room, seeing all her things etc. It’s obvious my dd lives here as there are school photos on the walls etc

I am confident my house will sell as we have lots of viewers lined up and house is in good area etc We have spent a lot of money on new kitchen/bathroom etc so I guess there is an element of annoyance at Mr Smith saying he “needs to work out how much to knock off asking price for renovations” - estate agents words.

should I just tell estate agent to cancel Mr Smith and if they ask just not give a reason?

OP posts:
VerifiedBot2351 · 02/08/2022 11:49

Can you say something about wanting new viewers, not second-viewers?

TeenDivided · 02/08/2022 11:52

Suppose he's coming back with a view to making an offer? Are you really saying you would refuse to sell to him if his offer was otherwise acceptable?

Chamomileteaplease · 02/08/2022 11:52

Yes that's a good idea. Say that you would prefer the slots be taken up by new viewers.

It's your house, you are within your rights not to have someone in that you don't want - remember that!

Plus presumably you wouldn't want to have to be dealing with him as a purchaser!

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RockinHorseShite · 02/08/2022 11:55

The estate agents are working for you. You tell them whatever you like. Mr Smith sounds like a CFer looking to drop the price anyway & you don't need his sale, so I'd definitely cancel & block him viewing again.

I did this with a property company when I sold my old flat, I had no intention of selling to them & I definitely had no intention of dropping the price, so why waste time

AquaticSewingMachine · 02/08/2022 11:59

Just tell the EA you're not willing to consider Mr Smith as a buyer, so you don't want him viewing again. They will hardly want to waste their time walking him around if there's zero chance it will result in a sale.

Darlissima · 02/08/2022 12:01

Agent works for you so say what you like and let them work out how to phrase it diplomatically.

caringcarer · 02/08/2022 12:03

It is perfectly acceptable to tell EA you do not wish to sell to X so he is not to view. Your house, you don't have not let anyone view you are not comfortable with. Sounds like he is going to lowball anyway.

LarchFairy · 02/08/2022 12:05

You are perfectly entitled to tell the EA not to allow it.
When I sold my mum's house recently there was one guy who was Mr Awkward. The EA found him difficult to deal with and I decided I did not want to have to deal with the man for months so I refused his offer.

Myhousemy · 02/08/2022 12:08

Ok thanks for advice. I don’t know why I feel I have to give a reason…I will
just say I don’t want Mr Smith to view. We did have a buyer which fell through so I think Mr Smith May wants to come round again with his calculator and offer a silly price hoping we’re desperate (which we’re not).

OP posts:
TreadSoftlyOnMyDreams · 02/08/2022 12:11

Myhousemy · 02/08/2022 12:08

Ok thanks for advice. I don’t know why I feel I have to give a reason…I will
just say I don’t want Mr Smith to view. We did have a buyer which fell through so I think Mr Smith May wants to come round again with his calculator and offer a silly price hoping we’re desperate (which we’re not).

So why don't you make the point to your EA that you think he is a time waster and they you want it make very clear to him before he books a visit that you won't be accepting offers under asking price.
Also make it clear that if he brings family you want the EA to supervise any viewings closely.

balalake · 02/08/2022 12:15

I am assuming that your refusal could not be interpreted as on grounds of a personal characteristic. This 'Mr Smith' does not seem an ideal person and could make trouble if it was.

Myhousemy · 02/08/2022 12:24

I don’t know Mr Smith so not aware of any “personal characteristic” that means he could make trouble. Do you mean he could accuse me of eg racism?

To be honest it’s more the fact that he will probably bring his dd with him again. There is a school form group chat and the dd put on there about how she’d been round (my DDs) room. She didn’t say anything nasty but it did upset my dd knowing this girl that she sees at school every day & will continue to be in the same form with for the next 4 years, has had a good look round her bedroom and home.

OP posts:
Homeiswherewestay · 02/08/2022 12:33

You could be 100% upfront with the estate agent and say the father and mother only to visit. You could ask permission to contact Mr Smith and explain to him.
Or just cancel...sounds like it'd drive your DD nuts if the bought the house anyway. Of there's any chance of bullying this will be gold to the bully, "yeah your house was crap etc" "it's looks way much better now we're in it " etc etc etc

Myhousemy · 02/08/2022 12:36

homeis yes exactly! You put it better than me. If they did buy the house it could cause my dd a lot of anguish and possible bullying which of course I’ll do anything to avoid. It’s just not worth it.

OP posts:
Myhousemy · 02/08/2022 12:37

It would be a bit like a work colleague who I dont particularly get on with or like having a good look round my home and then seeing them at work everyday.

OP posts:
NannyOggsWhiskyStash · 02/08/2022 12:40

I think this could lead to a backlash from the daughter. It's ridiculous that your dd is upset because a classmate saw her bedroom. He is obvs thinking about putting an offer in so quite reasonably wants a 2nd viewing

Didiplanthis · 02/08/2022 12:45

I was in your dd's situation my parents sold our house to a family and we didn't know their daughter was at my school. I had never done anything to her, I don't think I'd even spoken to her but she was in the cool gang and I was definitely not. She was an absolute bitch, slagging me off, our old house off, taking the piss out my old bedroom. Please don't make your daughter feel uncomfortable and give this girl ammunition..

ThePumpkinPatch · 02/08/2022 12:45

@Myhousemy What did you end up saying to the estate agent OP? I'm envisioning Norris Cole as the buyer for some reason.....

Didiplanthis · 02/08/2022 12:46

NannyOggsWhiskyStash · 02/08/2022 12:40

I think this could lead to a backlash from the daughter. It's ridiculous that your dd is upset because a classmate saw her bedroom. He is obvs thinking about putting an offer in so quite reasonably wants a 2nd viewing

It's not ridiculous of the OPs daughter... she knows the dynamic.. you don't...

Myhousemy · 02/08/2022 12:46

nanny he’s already viewed the house, if he was serious he’d put in a serious offer.

OP posts:
TeeBee · 02/08/2022 12:49

Eh? Just say to the EA 'I don't want Mr Smith round to view it, I have no intention of selling it to him'. Job done. You don't need to pull your punches, let the estate agent word it however they want.

Myhousemy · 02/08/2022 12:52

The estate agent usually texts me so I just sent a text asking them to cancel Mr Smith and not rebook. I said I wasn’t interested in Mr Smith as a potential buyer. Haven’t had a reply yet. I just imagine them reading the text and being unimpressed.

OP posts:
arethereanyleftatall · 02/08/2022 12:52

Why was your dd upset? It's very unusual I would think to be upset, unless there is a back story?

EinsteinaGogo · 02/08/2022 12:53

I can completely see how this could be horrible for a teenager.

Does Mr Smith have their own house under offer? If not, you could say 'proceed-able viewers only'.

How much do you need to sell? Would you consider an offer from them if it was the only one?

JasmineVioletRose · 02/08/2022 12:54

I think you are being weird.
Just don't tell your daughter?!
He might be the highest bidder.
You have no idea.