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Anyone else got an AirBnB next door?

125 replies

Pluvia · 20/07/2022 23:41

Our neighbours inherited the house next door when their parents died and have turned it into an AirBnB. Four bedrooms, a sofa bed and a single bathroom and loo. It's in an ordinary residential area surrounded by owner-occupiers. They advertise it as being suitable for parties of up to 10 to hold get-togethers and they've built a covered outdoor seating area with a barbecue and a fire pit a few feet from our house. Most nights at this time of year we endure the smell of burned meat followed by woodsmoke drifting in through open windows.

We take it in turns with the other neighbours to go round and ask the guests to be quiet and turn off their music after 10pm. Tonight was one of the nights I'm on complaints duty. It's generally pretty quiet here. Most people are working or have children and want their sleep, particularly in the week. Because there's only one loo the male guests tend to pee in the garden and we often look out and see them doing it.

Tonight one of the men (there were 10 of them, mostly men but a couple of women, all mid-20s) wanted to argue with me. He's on holiday, he should be able to do what he likes. Fortunately one of the other neighbours heard him and shouted over the fence asking me if he should he call the police and the guy backed down. The guests have gone in and they're quieter now, though I can hear good-natured shouting and some music. I've sent yet another complaint to AirBnB. The listing says that this is a residential area with neighbours nearby and asks people not to hold parties and to be quiet, but 10 people on holiday together can't be quiet. They have a few drinks, they talk, they talk over each other and next things you know they're roaring away.

It completely ruins this lovely time of year for me. I've talked to my MP and the council (as have other neighbours) and there's nothing we can do. We just have to deal with the noise and smoke while the neighbours rake in £150 a night. I wish Air BnB had never been invented.

OP posts:
xyzabchij · 21/07/2022 08:22

Start playing loud music really early and being as annoying as you can. Mow the lawn on a Sunday. Renting it out yourself to leave a bad review is also an idea.

Sounds really shit. Can't believe it's allowed.

KittenKong · 21/07/2022 08:31

We have two in the block. There was more at one point.

We had:


  • weekend parties - cars, people, drugs, booze, loud music, scary people…

  • young fellas away from parents bringing back dodgy ‘new friends’ (the last of which trashed the flat and stole paintings off the reception walls - so the owner stopped)

  • men off their tits wandering around the halls and stairs ‘looking for a shop that sells cigarettes’ - mate, you are walking to the roof!

  • people leaving street doors wedged open

  • front door keys going walkabout (god knows where)

  • loud music from 4am

  • karaoke machines


It’s a bit quieter now. Now we tend to get large families cramming in over the summer - wedging open the lifts (which breaks it - been broken on and off for two weeks bow) and sitting on the reception floor (it’s cool in there) and leaving open bags of rubbish next to (and not in) the communal bins.

I bloody hate air b&b type deals. Once you have finally managed to get a hold of the owner - most in our block like abroad (unless you know them personally), the people have moved on. And no - we have never used them either.

KittenKong · 21/07/2022 08:34

Oh I forgot - pee in the staircase, drunken idiots ringing our bell at all hours, random people ‘dropping in’ to the flat next door at all hours of the day and night for one minute (yeah I bet they were just saying ‘hello’).

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Kezzie200 · 21/07/2022 08:42

Complain to Air B and B too. I think they take it seriously- or used to.

We have one next door but we are in a tourist area. Our houses are residential but during the pandemic started to find second home owners were buying them up as all the cottages were flying off the shelves.

Luckily we've had no problems at all. In fact, the owner is an awkward mare, so quite pleased she's not living there full time!

It's a smaller place though and I do recall one occasion when there was a party there and we wondered but by 11 they'd all packed up and the "extra" people driven off in their camper to presumably sleep on a campsite somewhere else.

I do feel for you and suspect eventually their cleaners will turn up to find the place trashed, if that's the trade they are going for.

But, yes, I'd Complain with other neighbours to air b and b. As well as the other recommendations

PhilInt · 21/07/2022 08:49

I think I'd go for the trying to get the guests to leave a bad review. Maybe park in the guests parking spaces before they arrive. Make an excessive amount of noise early in the morning. Burn foul smelling stuff in your garden when they want to use theirs. Knock on the door just after they arrive and just act really strange. Trying to think of more but as another poster said make sure they aren't things that put them in a bad light, more likely to go in their review then.

Hotenoughtoburnasausage · 21/07/2022 08:54

I live nd to a regular B&B. It's no better... Cheap rooms booked online so the owner has no idea who is turning up. We have had some delights here! Getting knocked out of bed asking of we are the B&B. Eh no mate the door with the fucking B&B sign on! Puke/spit /snot on our path. Grim.

Crocsandshocks · 21/07/2022 08:55

I would be really careful about going over there. It's quite confrontational and may end badly. Instead message the air b n b owner or ring air b n b themselves or phone police if it's after 11pm. Don't put yourself in danger with a load of drunk people.

caramac4 · 21/07/2022 08:59

I have a one opposite my house. Residential area was a nice quiet road. 4 bedroomed sleeps 7.
The local council temporarily housed a family of 2 adults, 6 kids. It's a nightmare!
Anti-social behaviour, swearing, kids out until all hours, bloke cleans his car at 11pm revs it constantly!
Owner has tried for 3 months to get them out but council refusing and the bloke allegedly smashed the windows in their house so they didn't feel save to go back?!
Take aways every night but Food Bank 'deliver' groceries to them yet they have 2 cars one being a Range Rover???

Turnthatoff · 21/07/2022 09:01

whenwillthemadnessend · 21/07/2022 08:20

Give us the details op I'll happily leave a bad review. Pm me

Sounds awful

But you can’t review a place you haven’t stayed at?

Yabado · 21/07/2022 09:01

Register with Air n B
send the landlord a message
or get a few neighbours together to book a night
then leave a crap review 😂
saying that the neighbours called the police
neighbours are horrible

BlueWhat · 21/07/2022 09:03

Yes def be a nuisance neighbour as PPs have suggested and get your neighbours to do the same. To make sure that they get negative reviews, Airbnb don't take kindly to negative reviews!

I use Airbnb and the owners always ask if there is a problem that we don't leave a negative review and if as a renter you try and put a 3 in, Airbnb ask why. Definitely the route to go down if the owners don't give a shit!

Changednamesorry · 21/07/2022 09:08

I live in Barcelona. Not only do people have problems with Airbnb the prevalence of those flats meant that many people were forced out of their homes due to skyrocketing rents (think 100% increase at the end of the contract).

Luckily now people need a tourist licence to have an Airbnb apartment and the fines for doing it without run into the tens of thousands.

It's ok if people Airbnb a room in the flat they live in. It's not ok the whole flat as it creythe problems you describe and prices local people out of their homes.

RockinHorseShit · 21/07/2022 09:08

Sympathies back at you. Yes, apparently there is a welcome pack next door that includes the request to be quiet and consider neighbours. But they don't stipulate quiet hours and all attempts to get them to say 'No noise after 10pm' on their listing have failed — presumably because a house advertising itself as ideal for 10 friends to get together and sit out under the stars with a fire pit seems less attractive if it says they've got to be quiet after 10pm.

In our experience it doesn't matter what is in the welcome pack when they are accepting stag, hen dos (& theatre performers) etc. After hassle from neighbours & the council, our local AirBnB no longer accepts these anymore & it's been way better, we hardly notice anymore

Yabado · 21/07/2022 09:09

Has it got parking if so park your cars in the space and or across the drive
they will probably contact the owner and moan about it

leave a sprinkler on in the garden placed so that the garden is constantly getting sprayed with wet water

get some wind chimes 😂😂

play some really crap music really loud as soon as they enter the garden

Pluvia · 21/07/2022 09:16

We've been complaining to AirBnB and the owners since this started in 2016. We often get two or three sets of visitors each week during the summer and most weeks I or one of the other neighbours complain directly to AirBnB: the owners get a copy of the complaint via AirBnB. As a neighbour you can't phone AirBnB. We used to phone the owners regularly, but they live a distance away and have changed numbers/blocked us. There doesn't seem to be a regular custodian in charge.No one greets the guests, they are just sent the access code for the key safe. Someone must be acting as a local contact point but it may be an agency-type set up. We live close to the coast and there are a lot of holiday homes and Air BnBs around.

Air BnB is there to make money. If it banned anyone whose neighbours complained then there'd probably only be a handful of properties on the site.

OP posts:
TheLoftHatch · 21/07/2022 09:17

Is there any way you could have some kind of mediation with the owners? I've rented a few holiday homes for family and several of them refuse house parties/hen dos etc and in one case, as it was a large group, the owners made confirm we would be respectful of the neighbours/area etc and that excessive noise wasn't ok. There was also a respectful sign inside the house to remind us to keep the noise down after 10pm.

A big part of the issue is that if the listing invites house parties then that's what they're going to get. There might be some measures the owners are willing to take?

JazzyBBG · 21/07/2022 09:18

Anyone got a dog/cat - a few nice presents thrown over the fence may upset the ratings.
Also perhaps a call to the fire officer - I bet there will be things not up to standard for the volume of people.

rookiemere · 21/07/2022 09:19

I think trying to get the owners number is the best bet. This is generally provided if you book - you could try doing that and then cancelling if it's free cancellation, or do some online sleuthing.

Then every time there is an issue all the neighbours text and phone the owner until it is resolved.

MrsDrSpencerReid · 21/07/2022 09:21

My parents have one one house down from them, it’s a total nightmare, especially in the summer!

The house is quite large and has an in-ground pool and entertaining deck so you can imagine what it’s like. We’re in Australia so it’s pool weather a lot!

They live in a very quiet area at the base of a mountain so the noise echos badly too. Awful when everyone else has to get up for work the next morning.

Numerous complaints have been made, nothing gets done.

Kapalika · 21/07/2022 09:21

Air bnb are JUST a platform. It could be VRBO, Booking, or a random holiday let agency.

The onus is on the owners here. If they aren't answering their phone, have you seen a housekeeper or cleaner going in? I'm assuming their rates are low, which attracts shitty renters.
Do post the link here. Nobody can give them a bad review without booking and paying.
I say this as someone who uses airbnb, VRBO and Booking for letting a holiday rental. We as a family also stay there regularly. I am very aware of my neighbours (who we are friendly with)
Also if someone clearly doesn't care about their reputation and the anger being generated in the local community, then I would be questioning their commitment to paying their tax on this property,

OutDamnedSpot · 21/07/2022 09:24

Not AirBnB, but I live next door to a holiday rental. Drunk groups of singing women are the worst. No, love, I don’t want to hear your rendition of Adele’s greatest hits at 11pm, and while I understand you want to enjoy your holiday, I want my kids to get a decent night sleep before school…

Twilightimmortal · 21/07/2022 09:24

I would glue the key safe shut.

I would put notes through the door aswell saying this is a residential area any noise made after 10 will result in the police being called.

I would play loud music very early in the morning to wake them up.

Pluvia · 21/07/2022 09:26

TheLoftHatch · 21/07/2022 09:17

Is there any way you could have some kind of mediation with the owners? I've rented a few holiday homes for family and several of them refuse house parties/hen dos etc and in one case, as it was a large group, the owners made confirm we would be respectful of the neighbours/area etc and that excessive noise wasn't ok. There was also a respectful sign inside the house to remind us to keep the noise down after 10pm.

A big part of the issue is that if the listing invites house parties then that's what they're going to get. There might be some measures the owners are willing to take?

We (and the other neighbours) started out very reasonably several years ago. I think we initially asked them to say no noise outdoors after 11pm. We asked them to change the wording — initially they advertised it as a party house — and now, after a great many complaints and some intervention, I think, from Air BnB, it says something like 'a great property for up to 10 friends and family to gather and enjoy long evenings around the fire pit under the stars.' At the very end, hidden unless you click to reveal it 'We ask visitors to respect our neighbours and keep the nice down.' We've asked them to state 'No noise or music in the garden after 10pm' as so many people do, but they won't do it. It would reduce bookings.

Even when groups of ten try to be quiet, they're still noisy. Even talking quietly, when everything else is silent (and it's a very quiet area) it's still disruptive. Still bursts of loud laughter when someone tells a joke, squeals when someone knocks over a glass of wine. Still the low bumf-bumf-bumf of someone playing music over their phone.

OP posts:
Allthegoodnamesarechosen · 21/07/2022 09:27

Superglue the key safe

SqueakyShoe · 21/07/2022 09:29

You and the neighbours could book a night, go in and put up lots of signs about no noise after 10.

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