The NHS! Constantly being fobbed off when your treatment/condition means dealing with more than one person/dept. They're incapable of communicating directly with eachother so the patient has to do all the "liaison" which means multiple phone calls, lots of wasted time (for both patient & staff) as you try to find who you actually need to speak to, weeks turn into months.
My OH is still waiting (now 6 months!) for something as simple as a strong Vit D prescription. Oncologist tells him to "ask your GP", Orthopeadic consultant says "ask your GP". GP won't issue without their own blood test, then they say "just buy at chemist" - OH is already on the strongest OTT Vit D tablet and had already told the GP hence need for the stronger one on prescription. GP then "refers" him to the practice pharmacist, another wait, to be told "just buy OTT". It's like a zombie world! Back to GP who just says to go back and ask oncologist to issue the prescription. Cue more phone calls trying to get message to oncologist (4 messages left with their secretary, oncology admin, cancer nurses, oncology reception, but a month later, still nothing heard back from them.)
You'd think that GPs and consultants would actually take cancer patients seriously, but even getting the regular chemo prescription is a nightmare, necessitating multiple phone calls because it's never ready on the day treatment is due to start, meaning it starts a few days later, which means the blood test, consultation booking, treatment booking all has to be put back a few days for next month, and guess what, they can't do that themselves, OH had to phone 3 different people/depts to change all the pre-arranged appt dates. EVERY SODDING MONTH.
It's a bloody shambles!