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Britannia cash cards

1 reply

Imtryingveryhard · 08/04/2022 15:00

Hi, has anyone had a letter from the Britannia Building Society advising their cash card is being withdrawn from June 2022 for what seems to be operational reasons? We have an offset mortgage and have a sum of money in an account to reduce our interest payments, never defaulted etc but our cash card is being cancelled with the only option to withdraw being in person, at a branch, which is miles away. Nothing has been set up for online withdrawals/transfers and so far our investigations have been met with tough, sorry. But no explanation as to why it help to access the account other than in person which just isn’t practical. Many thanks

OP posts:
Imtryingveryhard · 08/04/2022 16:41

Update in case anyone is affected by this. You can call them and they will immediately transfer funds to another bank account, even a non-Britannia one. Why they didn’t tell me this in their letter or when I queried via Twitter, I have no idea. But this is much better. We’ve just done it and the funds arrived instantly.

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