Does anyone want to join me in banging heads against a wall? The email today has just been the cherry on the whole fucking thing.
My guests are a retired couple who are at their wits end. They left Bucha a month ago. We have been waiting for their visas for over two weeks.
I did their applications for them - they don't speak or read English. They send any emails they receive to me and they obviously translate it themselves. The last email made them think I hadn't sent the documents- cue tears and upset. It is cruel.
Sorry for the moan