In house energy usage displays eon next

[SlipperySlope99]

I saw on here the other day someone say that their energy meter display had not been updated and the current usage costs were still based on the old cheaper tariffs - I’m with eon next and checked mine
Yes, still showing old tariffs and so costs shown were incorrect
I phoned them, 30mins listening to music and then 30 mins of unplug, move the meter, I’ll forward your query to blah blah etc and no change
I emailed [email protected] an hour ago, had a reply and the in house display meter is all updated
Thought I’d share as I’m sure I won’t be the only one this happened to

Oo! That might explain why our usage doesn't seem to have changed!
Thanks for that😁

Yes I posted that - ours still not updated, I will give this a go - thanks as been too busy in the day to contact them.

Still not entirely sure ours has updated. We have an original display that has a glitch on some settings. As most of it works Eon refused to replace it. Going to scroll through all the settings at the weekend as can't seem to find our tariff showing on it.
Should I press any button in particular does anyone know?