Anyone else have to get in contact with energy provider today?

[FrustratedTeddyLamp]

Did meter readings yesterday and put them online but couldn't see them updated when I woke up today so thought I'd try and the website was broken. So phoned up and got told the waiting time was 12.5-18hrs and luckily an hour and a half later I get through and they say it's updated and I asked for new prices so I could pay and I get put on hold and eventually the phone said the other person had cleared. I was a bit iffy to phone back as they said they'd updated the readings.

I did phone back this time an estimated 3.5hr wait and again like 1.5hrs later I get through again and they didn't update the readings before like they said so this time they did it and got them to send an invoice. So it was hectic.

I obviously didn't suffer alone how was everyone else's experience today?

My prices don't change until the 2nd so I didn't do anything today

I've managed to update my gas but can't get through to do electricity

Mine was the opposite the electricity was done automatically on the internet but the gas couldn't be done as it was on a smart meter that hadn't been read for 2 years. of I wanted to do a manual reading I had to fill out a form which I did yesterday which wasn't updated. The phoneline also only allowed the electricity to be updated so had to wait to talk to a person twice.