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Lost national trust card - do they still find you on the computer?

9 replies

Saynotopineappleonpizza2021 · 26/03/2022 19:56

Supposed to be meeting friends on Monday at a national trust place and can't find my card! I know they used to be able to find you on their computer database years ago - is this still a thing they can do?

OP posts:
Frazzled2207 · 26/03/2022 19:58

Had this issue recently. Call them tomorrow and they’ll send you a new card but email you a temporary barcode.

Saynotopineappleonpizza2021 · 26/03/2022 19:59

I thought with it being Sunday no one would be there tomorrow?

OP posts:
bloodywhitecat · 26/03/2022 19:59

Sign in online and request a new card, they email a temporary one straight away.

Saynotopineappleonpizza2021 · 26/03/2022 20:03

Thank you @bloodywhitecat, is the membership number the same as last years do you happen to know as I never finished setting it up before and it's asking for that

OP posts:
AnathemaPulsifer · 26/03/2022 20:05

@Saynotopineappleonpizza2021

Thank you *@bloodywhitecat*, is the membership number the same as last years do you happen to know as I never finished setting it up before and it's asking for that
I just checked, the membership number is the same from year to year.
Saynotopineappleonpizza2021 · 26/03/2022 20:06

Brilliant thank you so much for checking! I know exactly where last year's cards are

OP posts:
LuvMyBoyz · 26/03/2022 20:45

Yes. You don’t need to have the actual card as you are on their computer. My DS has forgotten his card a few times and it’s never been a problem.

Ellmau · 26/03/2022 21:32

Yes, they found me earlier this year when I couldn't find my card, no problem at all. They didn't even ask me for ID.

LadyOfMisrule · 26/03/2022 22:35

I went to a NT property last weekend having lost this year’s card. They said that it would be fine using last year’s card at any property with a computer, but not all locations have them.

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