That’s terrible. The poor staff. I remember in the 80’s they had a bit of a poor reputation (more so after zebrugger) and you would only use them if you had to.
I always felt the ferry was more of an adventure than the tunnel.
You get on, have your fry up, have a stroll round the shops. Shit yourself when you go on deck and get blown about with the salt spray in your face.
Then have the panic to get to your car, and fear you’ll be the one holding the queue up when it’s your turn.
Then you get off and into france. It’s part of the adventure. The tunnel. You drive on in your car, see nothing. Sit in your car.
Maybe have a wee. That’s it. Then your off.
If they are more expensive, no food and less of an adventure. It’s not worth the extra time.