How do people who are not online navigate life?

[Featuredcreature]

Honestly it really baffles me, life these days especially in covid times is complicated and intricate. I kind of had a taste of this by being very depressed, for a long time I just didn't deal with anything, ignored bills and just got through each day by the skin of my teeth.

I'm literate (supposedly) fairly used to computers and online life and its a mare. I am recovering slowly, sorting things out, although I'm skint i am able to get by.

How do people who are not literate, nevermind online literate navigate all this crap? I spent a bit of time on jsa and was sent on many pointless courses, obviously they were tedious as fuck. I met many lovely people who were so vulnerable. I'm not sure if the cessation of these (EU funded, alas gone) courses is a good thing or not. I am glad that that frankly inadequate and sometimes fucking sleazy and odd course leaders are out of a gravy train, but the people involved are probably now extremely isolated and forgotten.

What happens to those people now?

@Bloodybridget

Someone above said that for people who have never used the Internet, life continues as it always did; I don't see how this can be true. There is an assumption in almost every area I can think of that everyone can use online services, access information etc., hence banks and Post Offices closing branches, online-only savings accounts, booking plane tickets, entertainments, and so on.

It's perfectly possible, though.

They will just keep their original bank account. I mean, why would they need an online only savings account when tons of other options exist?
They'll phone up companies they need to speak to or go to the bank or Post Office in person, even if that now involves a drive or a getting a lift with a child or neighbour.

Many people never book flights or go to concerts or book tickets for things - so if they've never done it, they won't miss it.

There are plenty of people out there with no/limited internet access and honestly their lives have just continued as they always have. My in-laws have never used the internet and they manage fine.

They've never been abroad or booked tickets to anything - if they go away it's with their children so the children will book and organise it like they always have.

Their life is just normal to them and they don't appear to struggle or miss out.

@Monopolyiscrap

Doing a paper form with poor literacy can be easier as you can just write what you can. Internet forms usually dont let you not answer questions.

Try sending in a half completed passport application, tax return, driving licence application, bank account application, or similar, and it'll be coming back rejected in the next post if all required questions aren't answered.