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Universal credit compliance telephone interview

11 replies

Creamcracker92 · 31/01/2022 11:38

Hi there

I have been booked in for a compliance telephone interview with universal credit via my journal, has anybody had any experience with these calls? Does anybody know what they are about? It says on the letter attached to discuss my universal credit claim, however everything that needed updating, I have updated universal credit with all information in accordance to their rules.
The letter has made me worry a bit.

Thanks

OP posts:
Babyroobs · 31/01/2022 12:27

It could just be a routine check. If everything is correct then I would try not to worry.
Sometimes people maliciously report people.
What is your situation? Do you have a partner staying over a lot whilst claiming as single or anything like that?

Lonelyandhatingit · 31/01/2022 12:33

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Creamcracker92 · 31/01/2022 12:45

Hi both

Thanks for the reply both, no nothing like that legitamately moved in with my partner in September and all notified with UC I have always followed rules with them to the latter as I know how serious it is if you don't. I was just surprised to receive notification for the call, only change I haven't updated is that I'm pregnant with 3rd baby but I'm still early I might just update my journal anyway just to cover bases.

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Kebabandchipsplease · 31/01/2022 13:17

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Creamcracker92 · 31/01/2022 13:23

What kind of evidence would I need? As I sent them tenancy agreement and ID docs when requested? Or is it something they ask for again?
Thanks for helping me understand the process much appreciated

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Kebabandchipsplease · 31/01/2022 13:42

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Kebabandchipsplease · 31/01/2022 13:45

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Creamcracker92 · 31/01/2022 13:50

Yes all documents you listed I have sent, other than info on the children which I can easily upload as I have recent letters, and yes joint claim his wages go through hmrc which in turn goes through the claim onto my monthly statement, which then my payments are deducted in accordance.
I'll put all documents to one side ready just in case for the interview so I have it all there again.
Thank you

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Kebabandchipsplease · 31/01/2022 14:51

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Creamcracker92 · 31/01/2022 16:12

Thanks everyone for coming back to me and for all your help

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Loveisthere · 31/01/2022 16:50

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