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Help with family Alexa/Audible account

3 replies

Youcansaythatagainandagain · 25/01/2022 09:02

We have four Alexas in different rooms.

I seem to have set up two different Alexa accounts.

I have Audible on one and DH subscribes to Spotify on another.

We have tried unsuccessfully to merge the accounts.

Ideally we’d all like to have access to play Spotify and Audible in any room.

I’m also worried I will lose all my Audible books if I cancel everything and restart.

Can anyone please help. I’ve spent hours trying different ways to do this and I’m fit to cry!

OP posts:
Karatema · 25/01/2022 12:24

Sorry can't help but bumping for you!

Itsalmostanaccessory · 25/01/2022 12:29

Alexa can only be linked to one amazon account. Your audible is linked to your amazon so unless the alexa is linked to your amazon then you cant access them.

I dont know if spotify allowed family sharing, so the account can be accessed by different people but I think not.

Basically, alexa can only be linked to one amazon account. So you have to pick your account or your husband's. Reset your Alexa devices to factory and then set them up again linked to whichever account you decide on.

You can cancel your audible subscription and set up a new one on your husband's but you wont be able to access your current audible books on alexa. They'll still belong to you but only accessible through your phone or tablet linked to your account.

Itsalmostanaccessory · 25/01/2022 12:33

Oh, hold on! I'm not thinking.

Reset them to factory and then set them up with your amazon account through the alexa app. That gives you access to audible on all of them. Then, using the app, link your husband's spotify account to them. Should work.

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