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Is there anything I can do about this?

8 replies

codo81 · 05/01/2022 00:37

I know this isn't important in the grand scheme of things but still..

I used instagram for a year or so, Followed the people I liked (celebrity wise) and friends in real life, posted maybe a picture per day and that's about it. (Nothing adult at all, mostly scenery pics etc, few selfies etc)

I recently met a celebrity and when I arrived home later that night I saw that he had requested to follow me, I accepted him. Less than an hour later I was logged out of my account with a message saying 'Your account has been disabled for violating our terms. Learn how you might be able to restore your account.'

I literally did nothing wrong.

I did what they said and followed the link to instagram support, they sent an email asking me to take a selfie holding a bit of paper with a code on it that they sent me via email. I heard nothing back so did it again, they then asked for a picture of my passport showing my name and all other areas of it covered up, I did that. Nothing. It's been three months now and all I ever get is the same automated email asking for a selfie which I must have done about 12 times now.

Is there anything else I can do here? Anyone else lost their account through no fault of their own and got it back? I feel like they asked for a lot of personal information and for what if they don't reply or support you?

OP posts:
needmoreshinys · 05/01/2022 01:25

I would check your credit report, instagram don't send messages asking for details

needmoreshinys · 05/01/2022 01:26

quick google gave me this link
www.thesun.co.uk/tech/14495659/instagram-copyright-message-scam/

codo81 · 05/01/2022 01:43

This was through instagram support itself, as in if you go to instagram then help/support diactivated accounts you fill the form in then get an email from them

OP posts:
codo81 · 05/01/2022 01:45

Forgot to add the pic! I'm not worried it's a scam just wondering if they ever reply or give accounts back as I did nothing wrong.

Is there anything I can do about this?
OP posts:
RedCandyApple · 05/01/2022 01:54

I had something with Facebook where they suspended my account because they said I didn’t use my real name, literally everyone I know doesn’t use their real name on there! So they locked me out of Facebook and like you said made me send pics. Could someone have reported you for something?

Jakethekid · 05/01/2022 01:57

I'm the only one curious as to who the celebrity is ?..... Wink

codo81 · 05/01/2022 02:02

Someone reporting me might be the case, I never had a problem until celeb followed me which is the only reason I mentioned it at all, my account was fine until I accepted him, not for one second saying it has anything to do with him but maybe someone saw he followed me and reported for some reason.

OP posts:
needmoreshinys · 05/01/2022 02:09

@codo81

Forgot to add the pic! I'm not worried it's a scam just wondering if they ever reply or give accounts back as I did nothing wrong.
Simple answer from other people I know who have been locked out of their account no, they don't answer.
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