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can i return used diary to amazon?

7 replies

toomuchturmericinwatermelon · 28/12/2021 11:30

received new diary and was quick to start entering birthdays and stuff, but as I turned the pages I noticed what looks like a blood stain, can I still return it even though I've used it?

OP posts:
FabriqueBelgique · 28/12/2021 11:31

Maybe ask them? 🤔

astoundedgoat · 28/12/2021 11:32

I would, yes. You realised the product was already used. Specify it all clearly in the reason for return.

Chikapu · 28/12/2021 11:32

Contact the seller with a picture and see what they say.

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WakeUpLockie · 28/12/2021 11:32

Ask them. Their live chat thing is very good.

toomuchturmericinwatermelon · 28/12/2021 12:01

I've done live chat but cannot get passed the standard set answers and then it takes me straight to generating a return. I have done that, I was just hoping to be able to explain why. Anyway, we'll see what happens.

OP posts:
AmyDudley · 28/12/2021 13:37

Do the phone option - it is vastly better than the live chat, and I would guess they will just replace your diary with very few questions asked (I doubt they'll want the used one returned.)

Kebabandchipsplease · 28/12/2021 14:44

This reply has been deleted

Message withdrawn at poster's request.

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